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Helpdesk Telephone Support

CALL: 403-653-5644

Good HelpDesk Tickets include the following:

1. Explain in detail one (1) issue.

2. What the issue is, (the machine and it’s location)

3. The steps you have taken to resolve the issue

4. If your data is at risk - Please provide the following:

a. When your last backup was completed

b. The location of that backup.

5. If the issue is critical please provide a short description explaining why.

(Please - Help Us Help You - Thanks)